Refund policy

Last updated: October 20, 2026

SkyDisc is operated by 杭州宝盖头电子商务有限公司.

Returns

You may request a return within 30 days of delivery.

Items must be unused and in their original packaging. We may reduce your refund if the item has been used, damaged, or handled more than necessary.

You pay return shipping unless the item is defective or we sent the wrong item.

How to start a return

Contact us before returning an item. Return eligibility also depends on your rights under applicable law.

Damages and issues

Please inspect your order when you receive it and contact us immediately if an item is defective, damaged, or if you received the wrong item. In those cases, we cover return shipping.

Refunds

After we receive and inspect your return, approved refunds are issued to your original payment method within 5–10 business days. Your bank or payment provider may need additional time to post the refund.

This policy does not limit any rights you may have under applicable consumer protection laws.

Contact

To start a return or ask about a refund, contact SkyDisc.